Legal Information

Last updated: 5 June 2026

This page sets out the legal terms that apply when you visit the Online Marketing Group website, contact us through it, or engage us to provide marketing services. Please read it carefully — by using our website or our services you agree to be bound by these terms. Where you have a separate written agreement or proposal with us, that agreement takes precedence over anything on this page if the two conflict.

If anything is unclear, please email omg@omgmarketinguk.com or call 07401 408785 and we will be happy to explain.

About Online Marketing Group
Website Terms of Use
Service Terms
Results & Performance Disclaimer
Privacy Notice (UK GDPR)
Cookies Policy
Accessibility
Complaints & Dispute Resolution
Changes to These Policies
Governing Law

1. About Online Marketing Group

Trading name: Online Marketing Group (also referred to as “OMG”, “we”, “us” and “our”).
Business address: 0/2 42 Robertson Street, Greenock, PA16 8QB
Telephone: 07401 408785
Email: omg@omgmarketinguk.com
Website: omgmarketinguk.com

Business type: Sole trader.
Owner: Keith Malone — disclosed in accordance with the Companies Act 2006, Part 41, which requires a sole trader operating under a name other than their own to disclose the trader's name and an address for service.
VAT registration: Not VAT-registered.
Established: 2006.

2. Website Terms of Use

2.1 Acceptance

By accessing omgmarketinguk.com (“the website”) you agree to these terms. If you do not accept them, please do not use the website.

2.2 Intellectual property

All content on this website — including text, images, photographs, logos, designs, video and software — is owned by Online Marketing Group or its licensors and is protected by United Kingdom and international copyright laws. You may view, download and print pages from the website for your own personal, non-commercial use only. You may not reproduce, republish, sell, rent or sub-license any content without our prior written permission.

2.3 Acceptable use

You agree not to:

Use the website for any unlawful purpose or in any way that breaches any applicable local, national or international law.
Send, knowingly receive, upload, download, use or re-use any material that is defamatory, obscene, offensive, harassing or in breach of any third party's rights.
Transmit any material designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware (including viruses, trojans and worms).
Attempt to gain unauthorised access to the website, the server on which it is stored or any connected server, computer or database.

2.4 No warranties

The website is provided on an “as is” and “as available” basis. While we take reasonable care to keep the information on it accurate and up to date, we make no representations or warranties, express or implied, that the content is complete, accurate, current, reliable or error-free, or that the website will be available without interruption.

2.5 Limitation of liability

To the fullest extent permitted by law, Online Marketing Group excludes liability for any loss or damage (whether direct, indirect, special, consequential or otherwise) arising from your use of, or inability to use, the website. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

2.6 Links to other websites

Our website may contain links to third-party websites (for example, social media platforms, our booking and CRM provider, or client websites). We are not responsible for the content, accuracy or practices of those websites, and following such a link is at your own risk.

3. Service Terms

3.1 Our services and your engagement

Online Marketing Group provides digital marketing services to local businesses, including lead generation, pay-per-click advertising (Google and Meta), search and website traffic growth, and web design. The specific services, deliverables, fees and timescales for your project are set out in a separate written proposal or agreement (“the engagement”). These Service Terms supplement that engagement; if there is any conflict, the written engagement prevails.

3.2 Pay-per-lead, fees and no lock-in

We work on a pay-per-lead / pay-for-results basis. There are no monthly retainers and no long lock-in contracts — you pay for the leads or results we generate, as set out in your engagement. Our fees, what counts as a billable lead, and payment terms are defined in that engagement and on our invoices. Fees are exclusive of any third-party advertising spend (see 3.4).

3.3 The Double Your Money Guarantee

For clients we accept onto the guarantee, we aim to return at least £2 in value for every £1 you invest in our services — a 200% return. If you have not reached that return within the period agreed in your engagement, we continue working at no additional service fee until you do. The guarantee is not an “or you don't pay” arrangement — it is a commitment to keep working until the agreed return is reached.

The guarantee applies only where we have expressly offered it to you in writing. We offer it selectively, to businesses we are confident we can grow, and it is conditional on you following our agreed recommendations, maintaining the agreed advertising budgets, and giving us reasonable access and cooperation. The full and only terms of the guarantee are those set out in your written engagement; nothing else on this website varies or adds to them.

3.4 Your responsibilities

To allow us to deliver, you agree to:

Provide timely access to the accounts, assets and information we need (for example your website, advertising accounts, Google Business Profile, logos, images and brand details).
Pay any third-party advertising spend (such as Google Ads or Meta Ads budgets) directly to those platforms. That spend is separate from, and additional to, our service fees.
Respond to our requests within a reasonable time, and provide accurate and lawful information and content.

3.5 Third-party platforms and accounts

Advertising and analytics platforms such as Google Ads, Google Analytics, Meta and others are governed by their own terms of service. You own and retain your own advertising accounts, data and audiences. We are not responsible for changes to those platforms' policies, pricing, algorithms or for any account suspension or restriction imposed by them.

3.6 Ownership of work

Subject to full payment of our fees, deliverables we create specifically for you (such as a website or advertising creative) are licensed or assigned to you as set out in your engagement. Our pre-existing tools, templates, processes and know-how remain our property.

4. Results & Performance Disclaimer

Marketing outcomes depend on many factors outside our control — including your market, your budget, the competitiveness of your sector, how quickly you respond to leads, and changes made by third-party advertising platforms. We bring genuine skill and effort to every client, but the nature of marketing means results cannot be promised with certainty beyond the specific guarantee described in section 3.3.

Headline claims used elsewhere on this website — such as “Double Your Money” or “200% ROI” — are a short description of the guarantee in section 3.3 and are governed solely by it and by your written engagement. They do not create any separate or additional promise.

Any portfolio screenshots, examples, case studies or figures shown on this website are illustrative of work we have carried out. They are not a representation that you will achieve the same or similar results, and should not be taken as a statement of typical results. We make no general earnings, income, revenue, ranking or traffic guarantee beyond the specific guarantee we may offer you in writing.

Third-party names and trademarks (including Google and Meta) belong to their respective owners. Reference to them does not imply any partnership, endorsement or accreditation unless we have expressly stated and can evidence it.

5. Privacy Notice (UK GDPR)

This Privacy Notice explains how Online Marketing Group collects, uses, stores and protects personal data. It is written in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and guidance issued by the Information Commissioner's Office (ICO).

5.1 Who is the data controller?

Online Marketing Group is the data controller for the personal data described in this notice. You can contact us about anything in this notice by emailing omg@omgmarketinguk.com, by phoning 07401 408785, or by writing to the business address above.

5.2 What personal data we collect

When you make an enquiry (our website lead form, phone or email): your name, email address, telephone number, business name, your existing website address (if any), and the details of your enquiry.
When you become a client: the business and billing details, contacts and information we need to deliver and invoice for your services.
When we run campaigns for you: access to the advertising, analytics and listing accounts you authorise, together with the leads and performance data those campaigns generate for your business.
When you visit our website: non-identifying technical data through cookies and analytics (see section 6).

5.3 Why we collect it (purposes & lawful basis)

To respond to your enquiry and discuss working together. Lawful basis: taking steps at your request prior to entering a contract, and our legitimate interests in responding to people who contact us (UK GDPR Article 6(1)(b) and 6(1)(f)).
To provide the marketing services you have engaged us for. Lawful basis: performance of a contract (Article 6(1)(b)).
To send occasional marketing emails (offers, tips, updates). Lawful basis: consent (Article 6(1)(a)) — we only send these if you have opted in, and you can unsubscribe at any time using the link in every email.
To meet our legal and tax obligations. Lawful basis: legal obligation (Article 6(1)(c)) — for example, HMRC requires us to keep certain financial records for at least 6 years.

5.4 Who we share your data with

We do not sell your personal data. We share it only with the following processors, who act on our instructions under written contracts:

GoHighLevel (HighLevel Inc.): our customer relationship management (CRM) and lead-handling platform — stores enquiry and contact records on our behalf.
Cloudflare: serves our website and protects it from abuse; receives standard server logs (IP address, request data).
Google and Meta: where you have engaged us to run advertising or analytics, we process data within the accounts you authorise, under those platforms' terms.
Our email provider: delivers enquiry notifications, client communications and newsletters.

We will also disclose personal data if required to do so by law, by a regulator, or to establish or defend legal claims.

5.5 International transfers

Some of the providers above are based in the United States. Where personal data is transferred outside the UK, we rely on the UK Government's adequacy decisions, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses to ensure your data is protected to an equivalent standard.

5.6 How long we keep your data

Enquiries that do not become clients: up to 12 months after the enquiry is closed, then deleted.
Client and financial records: 6 years from the end of the relevant tax year, as required by HMRC.
Newsletter subscribers: until you unsubscribe, then deleted within 30 days.
Website analytics data: retained by Google for up to 14 months in aggregated form.

5.7 Your rights under UK GDPR

You have the right to:

Access — ask for a copy of the personal data we hold about you.
Rectification — ask us to correct data that is inaccurate or incomplete.
Erasure (“right to be forgotten”) — ask us to delete your data where we no longer need it and no legal duty requires us to keep it.
Restriction — ask us to stop processing your data in certain circumstances.
Portability — ask for the data you have provided in a structured, machine-readable format.
Objection — object to processing based on legitimate interests, including marketing.
Withdraw consent — at any time, where we process data on the basis of your consent (this does not affect processing already carried out).
Avoid solely-automated decisions — we do not make decisions about you using automated processing alone.

To exercise any of these rights, email omg@omgmarketinguk.com. We will respond within one calendar month and may ask you to confirm your identity first.

5.8 Complaining to the regulator

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, if you believe we have not handled your personal data correctly. You can contact the ICO at ico.org.uk/make-a-complaint or by calling 0303 123 1113. We would, however, appreciate the chance to address your concerns first.

6. Cookies Policy

Cookies are small text files that a website saves on your device. We use cookies to make the website work properly and, where you agree, to understand how visitors use the site so we can improve it. Where we use any non-essential cookies (such as analytics or embedded media), we ask for your consent first.

6.1 Categories of cookies

Strictly necessary cookies — required for the website to function. These do not require your consent.

Security cookies (set by Cloudflare) that protect the site against abuse.
A preference cookie that remembers your cookie choices, once you have made them.

Analytics cookies — only set if you accept them.

Where we use Google Analytics, it tells us in aggregate which pages are visited and how visitors move through the site. IP addresses are anonymised.

Functionality cookies — set by third-party tools embedded on certain pages.

Our enquiry form and any booking/calendar widget (provided by GoHighLevel) set the cookies needed for those forms to work.
Google Maps, where embedded, sets cookies if you interact with the map.

6.2 Managing your cookie preferences

You can block or delete cookies through your browser settings at any time. Helpful guides are published by aboutcookies.org and the ICO. Blocking strictly necessary cookies may prevent parts of the website from working.

7. Accessibility

We want everyone to be able to use our website. It has been built with accessibility in mind: it uses semantic HTML, supports keyboard navigation, allows text resizing, and aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA where reasonably practicable.

We recognise that third-party tools we embed (such as our enquiry and booking widgets) may not meet the same standard. If you are unable to complete an enquiry online for accessibility reasons, please phone us on 07401 408785 and we will help you directly.

If you encounter any barrier when using our website, please contact omg@omgmarketinguk.com so we can put it right.

8. Complaints & Dispute Resolution

We aim to provide a high standard of service. If you are unhappy with anything, please tell us as soon as possible so we can put it right. The quickest way is to phone us on 07401 408785 or email omg@omgmarketinguk.com.

We will acknowledge your complaint within 5 working days and aim to resolve it within 30 days. If we cannot resolve it to your satisfaction, you may be entitled to refer the matter to an alternative dispute resolution (ADR) provider, or to the small claims procedure in the appropriate court.

9. Changes to These Policies

We may update this page from time to time — for example when the law changes, when we add new services, or when we adopt new tools. The “Last updated” date at the top of the page tells you when we most recently revised it. If changes materially affect how we use your personal data, we will tell active clients and newsletter subscribers directly.

10. Governing Law

These terms are governed by the law of Scotland. Any dispute arising out of, or in connection with, these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the Scottish courts, except where you are a consumer resident in another part of the United Kingdom, in which case you may also bring proceedings in the courts of that part.